This Refund Policy explains how cancellations, subscription changes, and refund requests are handled for ForkliftTrainingPro training purchases, subscriptions, and service bookings.
Refund eligibility may depend on the product type, whether access has already been granted, and the amount of service work already performed. Digital access, downloaded materials, and consumed implementation work may limit or eliminate refund eligibility once delivered.
If your purchase includes scheduled support, training coordination, implementation, or on-site planning, cancellation timing matters. Early notice gives us the best chance to review alternatives, rescheduling options, or partial refund eligibility where appropriate.
If your account includes recurring software access or service terms, plan changes and cancellations will generally apply at the next billing cycle unless a separate written agreement states otherwise.
If you believe a charge should be reviewed, contact us with the purchase details, company name, and reason for the request so our team can evaluate the situation fairly and respond based on the scope already delivered.
Approved refunds, credits, or service adjustments will be processed according to the payment method and any applicable agreement terms.
